Flywheel
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(n): state of momentum; process that builds upon itself
Cliché vs Creative
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Think outside the box - but never, ever phrase it that way
Teal & Grey
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How not to be boring when you communicate
Don't Let Data Drive
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Judgement = Data + Expertise
Why do people spend half of every meeting talking about their weekend?
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Logic: Because small talk helps you move from transactional to relational
Why do people start every email with 'Hope you're doing well'?
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Logic: Because this is the most efficient opening to a semi-formal email.
Don't let potential hold you back
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Do you like Ranch dressing?
No, You Don't Need a Mentor
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Just compile a mentor-like basket of benefits, instead